Hello I made an order for wendy's around noon this morning and although the food qualit...

GetHuman1471569's customer service issue with Postmates.com from November 2018

1 view
15285 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1471569's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1471569's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1471569 will want to follow the link below to head to their help center. We will check on GetHuman1471569 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1471569 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1471569's own words
Hello I made an order for wendy's around noon this morning and although the food quality was fine, it was incorrect to what I had ordered... I had ordered two ** piece nuggets with a drink and large fries... I received one ** piece, * large fries and my drink... I didn't even finish the second large fry because it was too much and I am very unsatisfied with my order. On top of that when I first ordered I originally was charged $** but somehow it flew to $** and the app even forced me into giving a tip I was not interested on giving... I would like a full refund plus the credit I have which is the $*** delivery fee credit... I do not have time to have my order fixed because I have to leave for work. Thank you for understanding.
GetHuman1471569 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1471569 fixed the problem
We are waiting for GetHuman1471569 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1471569 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1471569
Nov 2nd, 2018 - 2 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 15285 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1471569 started working on this issue
Nov 2nd 4:33pm