Yesterday, ********, I worked approximately * *** hours with no problems . Before tips...

GetHuman-threepe's customer service issue with Postmates.com from October 2018

Help with my Postmates.com issue
The issue in GetHuman-threepe's own words
Yesterday, ********, I worked approximately * *** hours with no problems . Before tips it came to $** and change. When I went to cash out a few hours later, the money was gone. When I asked about it, Postmates said that I got paid. No, I did not. Postmates said sometimes it takes a couple of days to post to your bank account. The debit card linked to my bank registers each cash out within minutes, as it does with all transactions it conducts. Furthermore, I never even got the chance to request a cash out because the $** was gone before I attempted to! There are no emails saying I just got paid, or the cash out was successful. There is no record of my debit card or my bank account receiving any money. Please rectify this .

GetHuman-threepe did not yet indicate what Postmates.com should do to make this right.

How GetHuman-threepe fixed the problem
I e-mailed Postmates.
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Postmates.com

Customer service issue
Reported by GetHuman-threepe
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 13970 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-threepe started working on this issue
Oct 23rd, 2018 12:50pm
GetHuman-threepe shared this issue with friends on Facebook
Oct 23rd, 2018 12:51pm
GetHuman-threepe confirmed the issue is fixed. Hooray!
Oct 23rd, 2018 5:05pm