It appears I have been subscribed to Postmates unlimited without my knowledge. It also...
GetHuman-blacksex's customer service issue with Postmates.com from October 2018
Help with my Postmates.com issue
First: share to improve GetHuman-blacksex's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-blacksex's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-blacksex will want to follow the link below to head to their help center. We will check on GetHuman-blacksex later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-blacksex may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-blacksex's own words
It appears I have been subscribed to Postmates unlimited without my knowledge. It also appears I've been charged for a service that I DO NOT WANT. I've unsubscribed to this, but I would like confirmation that I will no longer be charged for something that I am not using or do not want and if you cannot fix it, then I will just delete my account and use UberEats. If I was made aware that I was subscribed to this without my knowledge,I would have immediately unsubscribed** So.... I would like to make sure I get a refund and if you can't verify me that I want to make sure that I will no longer be charged for a service I DO NOT WANT. And if you still for some reason can't do that **I would like to delete my account and use UberEats. I DO NOT WANT POSTMATES UNLIMITED
GetHuman-blacksex did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-blacksex fixed the problem
We are waiting for GetHuman-blacksex to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.