Hi my name is George Ferguson, i receive a email saying that my rating is bellow *.* an...

GetHuman1157187's customer service issue with Postmates.com from September 2018

5 views | 10410 similar | 0 following
Help with my Postmates.com issue

How did GetHuman1157187 do it?

Waiting to hear how GetHuman1157187 fixed the problem to share with other customers.
The issue in GetHuman1157187's own words
Hi my name is George Ferguson, i receive a email saying that my rating is bellow *.* and i don't even have ** delivery yet, this happen when i put a complaint about the miles i'm getting on a bicycle and i still make it on time and deliver, i never had issues and the app is giving weird addresses so how my rating got here without ** deliveries, there is know way i could have a *.* because my ratings are high on Caviar Door dash and ubereats **% accurate, i'm the owner of www.mayaorganicsoaps.com i find this to be insulting to me, i do this because i love to meet people, your app is giving long distances and you cannot tell where the drop off is at, so the customer gets frustrated and the person who is delivering feels the long distance pain for a small miles off pay, when i said that today on a email is when i got the *.* rating out of no where, but if you want to deactivate me for no reason there is nothing i could do, but i know why it was done.

GetHuman1157187 did not yet indicate what Postmates.com should do to make this right.

How GetHuman1157187 fixed the problem

We are waiting for GetHuman1157187 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1157187 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1157187
Sep 17th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 10410 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman1157187 started working on this issue
Sep 17th, 2018 8:50pm
GetHuman1157187 confirmed the issue is fixed. Hooray!
Sep 18th, 2018 9:40pm