I placed an order with Postmates of course, and that was for Rosebud Restaurant the ord...

GetHuman1105280's customer service issue with Postmates.com from September 2018

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The issue in GetHuman1105280's own words
I placed an order with Postmates of course, and that was for Rosebud Restaurant the order was then picked up but ** minutes later and I'm maybe by bike * minutes from the restaurant, and the driver still had not arrived in fact the restaurant and my building are on the same street, the driver kept going and when located last she was clear North miles away. When I did finally get in touch with the driver she informed me that she had other deliveries. I called the restaurant again they said that it had more than been picked up a good ** minutes or more before and the driver just simply did not show up to me they were shocked. I did reach out to the driver to find out what was going on was told that she was right there but the map showing she wasn't near me And if she did get near me she soon went elsewhere to make other deliveries. At which point I told her if she did not get back with me or wasn't here within the next couple of minutes and she could easily have walked to me that I would cancel the order. So, I did cancel the order. Because, we're now looking at her pushing well past a half hour and she was now headed out of the area once again so I do expect a full refund and never again will I tip one of your drivers until I know that what I have coming to me is right.
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Postmates.com

Customer service issue
Reported by GetHuman1105280
Sep 6th, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 2 customers so far
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Timeline
GetHuman1105280 started working on this issue
Sep 6th, 2018 10:25pm