Hello Postmates! How are you?**I know this is going to sound like a sob story and it ma...

GetHuman-mattlau's customer service issue with Postmates.com from August 2018

1 view
8490 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-mattlau's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mattlau's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mattlau will want to follow the link below to head to their help center. We will check on GetHuman-mattlau later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mattlau may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-mattlau's own words
Hello Postmates! How are you?**I know this is going to sound like a sob story and it may be hard to believe, but I hope you hear me out!**I initially did the post mates free trial to order some Chinese food, food was great and I loved the service! I just wanted to try out the free delivery free trial and subsequently cancelled it so I wouldn't be charged the annual fee...or so I thought! When I checked my bank account today, I noticed I got charged for whole annual fee on my card.**While I truly wish I could afford the annual fee (or even the subscription), I only wanted to try the service and surprise my wonderful girlfriend with Chinese food. I unfortunately cannot afford the annual fee, and the $**.** will take a devastating hit upon my finances that I cannot afford at all. **I hope that you will take this into consideration and cancel the annual subscription fee upon my account. **Thank you for your time! I hope you have a wonderful rest of your day.
GetHuman-mattlau did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-mattlau fixed the problem
We are waiting for GetHuman-mattlau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-mattlau fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mattlau
Aug 28th, 2018 - 3 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 8490 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mattlau started working on this issue
Aug 28th 2:27am