Hello Postmates! How are you?**I know this is going to sound like a sob story and it ma...

GetHuman-mattlau's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-mattlau's own words
Hello Postmates! How are you?**I know this is going to sound like a sob story and it may be hard to believe, but I hope you hear me out!**I initially did the post mates free trial to order some Chinese food, food was great and I loved the service! I just wanted to try out the free delivery free trial and subsequently cancelled it so I wouldn't be charged the annual fee...or so I thought! When I checked my bank account today, I noticed I got charged for whole annual fee on my card.**While I truly wish I could afford the annual fee (or even the subscription), I only wanted to try the service and surprise my wonderful girlfriend with Chinese food. I unfortunately cannot afford the annual fee, and the $**.** will take a devastating hit upon my finances that I cannot afford at all. **I hope that you will take this into consideration and cancel the annual subscription fee upon my account. **Thank you for your time! I hope you have a wonderful rest of your day.
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Postmates.com

Customer service issue
Reported by GetHuman-mattlau
Aug 28th, 2018 - 3 mons ago
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GetHuman-mattlau started working on this issue
Aug 28th 2:27am