GetHuman-ghidaza's customer service issue with Postmates.com from August 2018
Help with my Postmates.com issue
The issue in GetHuman-ghidaza's own words
Ordering dinner for the family ... My name is Gaida and my email account is G*****@***.com. My husband and I ordered five bowls from pokeworks yet driver Gustavo dropped one bag with only two bowls. We noticed mistake immediately after he left so tried both to call and text him yet he would not reply. I called merchant (poke works). Brittany from pokeworks stated that Gustavo picked up only one bag that had two bowls. He forgot second bag that had the remaining three bowls. She claims that she called him many times to come back yet he did not. She just said that she could not find another driver to bring second bag and just asked me to come pick it up which I am not able to do and is against what Postmates stand for.
That I ordered and paid for five bowls, not two
Look at my history
Called and texted driver Gustavo yet he ignored me*Called and talked to Brittany at pokeworks yet she stated I should deal with postmates, not her
I have an issue with Postmates.com too
How GetHuman-ghidaza fixed the problem
We are waiting for GetHuman-ghidaza to fix the problem and share the solution with the rest of us customers.
Please help with my Postmates.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.