I ordered Postmates and when my food arrived it was cold and mushy considering the chip...

GetHuman-sianaaly's customer service issue with Postmates.com from August 2018

11 views | 7909 similar | 0 following
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sianaaly will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sianaaly can let us know if they help or not.
The issue in GetHuman-sianaaly's own words
I ordered Postmates and when my food arrived it was cold and mushy considering the chipotle restaurant I order from is only three minutes from my house, I have ordered the food before and brought it to my house and it has never been so unsatisfactory. Also the total amount with the delivery charge , small cart charge , tip and the price for my food including tax said it would come out to $**.** and the total that was charged to my card was $**.**. There should be no added charges considering I was not notified , the amount I was notified for was **.** and that was not the amount charged to my card. I am very Unpleased with the way my food was and by the total charged to my card. The amount that was said was not charged as the price was almost *$ higher than the stated price. I would appreciate if you email me back as soon as you can explaining my inconvience as a new customer.

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Postmates.com

Customer service issue
Reported by GetHuman-sianaaly
Aug 22nd, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 7909 others
0 customers following this
Items needed
Account holder name
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Timeline

GetHuman-sianaaly started working on this issue
Aug 22nd, 2018 6:42pm
GetHuman-sianaaly indicated the issue is not fixed yet.
Aug 22nd, 2018 9:06pm
GetHuman-sianaaly indicated the issue is not fixed yet.
Aug 22nd, 2018 9:06pm

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