I placed an order with Burger King at **:** am CST in Chicago, IL - the app responded t...

GetHuman-nekzter's customer service issue with Postmates.com from August 2018

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The issue in GetHuman-nekzter's own words
I placed an order with Burger King at **:** am CST in Chicago, IL - the app responded that my order was accepted and I would be getting the delivery at **:** am CST - at **:** am I received a phone call from the driver who accepted my order saying that Burger King told her that the restaurant stops serving breakfast at **:** am & I would not be receiving my order. I cancelled my order, only to be charged a total of $**.** (a $* cancellation fee was applied) - I have looked throughout the app & tried to get a refund for the food I never received*was never prepared, but this was unavailable. So, in summation - give me a refund - expand your app with further questions besides the vague * questions regarding why someone decided to cancel their order - and please. Do the research*take the time to list when a restaurant stops serving breakfast - it's the very least you can do.
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Customer service issue
Reported by GetHuman-nekzter
Aug 15th, 2018 - a yr ago
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GetHuman-nekzter started working on this issue
Aug 15th, 2018 4:32pm