My daughter used the postmaster app during her vacation in Florida..... I don’t know h...

GetHuman979495's customer service issue with from August 2018

6735 similar
0 following
Help with my issue
First: share to improve GetHuman979495's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman979495's next move: go to the help center. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman979495 will want to follow the link below to head to their help center. We will check on GetHuman979495 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman979495 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman979495's own words
My daughter used the postmaster app during her vacation in Florida..... I don’t know how the app is worded. But at no point did she realize she was possibly doing a trial. That means you automatically sign up for this unlimited thing. She’s home for vacation and when she has almost $*** charge on her account. Which is kind of out rages. So in her mind she feels like she was scammed .....She obviously would like to be refunded for this account. Considering it was probably on the eighth day and for services not gonna be even using does it really have to be a problem? It’s very frustrating that we can actually pick up the phone and call anybody to have a one-on-one conversation. Because it is so difficult to get Call this company I am beginning to think that basically you are trying to scam people into this unlimited thing
GetHuman979495 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman979495 fixed the problem
We are waiting for GetHuman979495 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman979495 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman979495
Aug 11th, 2018 - 7 mons ago
I have an issue with too
Not resolved
Seen by 2 customers so far
Similar issue to 6735 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman979495 started working on this issue
Aug 11th, 2018 4:11pm