Driver called while i was in the bathroom helping my * yr old grand daughter use restro...

GetHuman-debbymma's customer service issue with Postmates.com from July 2018

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Driver called while i was in the bathroom helping my * yr old grand daughter use restroom txt said he waited ** minutes he never came to the door my husband was in the living room the driver never knocked to notify anyone he was here I sent specific instructions to his phone saying please knock on the door when you arrive doorbell don't work he never came to our door then he left with our food. He wont answer my txt or call I have * hungry people here and I'm very irritated right now **.** dollars. ** minutes later I had a second order from the same place but a different driver and he came up to the door and delivered that food for my granddaughter. Now i have **.** worth of food gone i want.my money back

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Postmates.com

Customer service issue
Reported by GetHuman-debbymma
Jul 22nd, 2018 - 5 years ago
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GetHuman-debbymma started working on this issue
Jul 22nd, 2018 1:46am
GetHuman-debbymma indicated the issue is not fixed yet.
Jul 22nd, 2018 3:56am

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