I started my deliveries right after my background check passed and was able to connect...

GetHuman-jdcpquez's customer service issue with Postmates.com from July 2018

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The issue in GetHuman-jdcpquez's own words
I started my deliveries right after my background check passed and was able to connect to fleet and do deliveries . My first trips came out to a total of $**.** which on my app it appears to have been cleared payout to my card on june **. But, the money never got to my account. I have been reaching you to get paid and because my second pay has been cleared and its the only payment that has actually been cleared to my bank account and the only on shown on my statement. Now, i want to know where is money from my first cleared payment that never was deposited to my personal bank account as it shows you guys cleared but never did ! My third payment is now not even processing for about a week now when should of been cleared on my account on tuesday but it hasnt just as my first pay? I need to speak over the phone with a actual person now because i seem to not be getting any response, excuse over the many emails ive sent. Im still clueless of my payout? I need the money before friday because ill be stuck waiting uncreate for another long weekend with no money due to your unprofessional system. Thank you.

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Postmates.com

Customer service issue
Reported by GetHuman-jdcpquez
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3675 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-jdcpquez started working on this issue
Jul 6th, 2018 1:31am
GetHuman-jdcpquez indicated the issue is not fixed yet.
Jul 6th, 2018 1:34am