I started my deliveries right after my background check passed and was able to connect...

GetHuman-jdcpquez's customer service issue with Postmates.com from July 2018

6 views | 3675 similar | 0 following
Help with my Postmates.com issue
GetHuman-jdcpquez's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jdcpquez will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jdcpquez can let us know if they help or not.
The issue in GetHuman-jdcpquez's own words
I started my deliveries right after my background check passed and was able to connect to fleet and do deliveries . My first trips came out to a total of $**.** which on my app it appears to have been cleared payout to my card on june **. But, the money never got to my account. I have been reaching you to get paid and because my second pay has been cleared and its the only payment that has actually been cleared to my bank account and the only on shown on my statement. Now, i want to know where is money from my first cleared payment that never was deposited to my personal bank account as it shows you guys cleared but never did ! My third payment is now not even processing for about a week now when should of been cleared on my account on tuesday but it hasnt just as my first pay? I need to speak over the phone with a actual person now because i seem to not be getting any response, excuse over the many emails ive sent. Im still clueless of my payout? I need the money before friday because ill be stuck waiting uncreate for another long weekend with no money due to your unprofessional system. Thank you.

GetHuman-jdcpquez did not yet indicate what Postmates.com should do to make this right.

How GetHuman-jdcpquez fixed the problem

We are waiting for GetHuman-jdcpquez to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jdcpquez fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jdcpquez
Jul 6th, 2018 - 5 years ago
Seen by 6 customers so far
Similar issue to 3675 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address


GetHuman-jdcpquez started working on this issue
Jul 6th, 2018 1:31am
GetHuman-jdcpquez indicated the issue is not fixed yet.
Jul 6th, 2018 1:34am

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies