Hi - I have a few grievances so bear with me. I ordered tonight *** for KFC- First it...

GetHuman-kcepeda's customer service issue with Postmates.com from July 2018

Help with my Postmates.com issue
The issue in GetHuman-kcepeda's own words
Hi - I have a few grievances so bear with me. I ordered tonight *** for KFC- First it was late, the help button didn’t get the text to the driver regarding the gate code. My order is completely wrong. I ordered a * pc chicken meal - original, they sent crispy. I ordered ** hot wings and they sent chicken tenders. Furthermore, my bill is somewhat a mystery. The math does not add up. Summary *tax - tax isn’t $** or I would not be able to afford San Diego. So needless to say - I was overcharged for an incorrect order that arrived late. On top of that, the email attached to my account is an old email from my previous job and should be updated. It was *****@***.com- if you can update to *****@***.com. My full name is Karen Cepeda- please contact me asap
GetHuman-kcepeda did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-kcepeda fixed the problem
Reported the issue to their site directly and after * back and forth emails, they finally resolved it. What could have been a simple resolution led to a very lengthy back and forth.
Please help with my Postmates.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-kcepeda
Jul 4th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
GetHuman-kcepeda shared how to fix
Seen by 3 customers so far
Similar issue to 3547 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-kcepeda started working on this issue
Jul 4th, 2018 4:53am
GetHuman-kcepeda confirmed the issue is fixed. Hooray!
Jul 5th, 2018 6:53am