I ordered a Postmates order from Theo’s Neighborhood Pizza in New Orleans, LA. My order...

GetHuman826242's customer service issue with Postmates.com from June 2018

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The issue in GetHuman826242's own words
I ordered a Postmates order from Theo’s Neighborhood Pizza in New Orleans, LA. My order was accepted immediately, but took almost * hours and my app was saying that my driver had not even picked it up yet. I tried contacting the supposed driver who was going to pick up my food, but his phone was disconnected from his car. I called the restaurant and told them I was coming to pick up my food. I then proceeded to cancel my order and text my driver specifically NOT to pick up my food. However, I am assuming he saw the cancellation and saw a good opportunity to take my food and enjoy it on my bill. This is completely outrageous and I have not had a problem like this ever with Postmates. I would like to speak with someone over the phone.
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Customer service issue
Reported by GetHuman826242
Jun 27th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 3111 others
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GetHuman826242 started working on this issue
Jun 27th, 2018 4:38pm