About a week ago I used to Postmates app to order some breakfast it turned out to be th...

GetHuman-sugakell's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-sugakell's own words
About a week ago I used to Postmates app to order some breakfast it turned out to be the worst thing I ever did. What a rip off. At that point I had signed up for the Postmates Unlimited got the breakfast that was completely wrong and was charged $**. At that point contacted your customer service told them I no longer wanted to use the unlimited and was very unhappy with the service I got. I then got an email stating that I was no longer signed up for unlimited. I also asked to talk to a manager considering the driver that delivered my food was a picture of a male and a female delivered my food which was concerning to my safety. The manager never got back to me I am still waiting once again that was a week ago. I just checked my bank account and there was an $** charge took it out of my account I'm guessing for the unlimited that I was told was canceled. I have a couple of the email stating that it was cancelled. I don't have just $** to give to anybody so I was quite upset when I seen that my account was in the negative. You're a horrible company your service is horrible you're a joke. I need to find out how I get my money back. I'm pissed. *Kelli A
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Customer service issue
Reported by GetHuman-sugakell
Jun 16th, 2018 - a yr ago
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GetHuman-sugakell started working on this issue
Jun 16th, 2018 7:16pm