we are a restaurant that your drivers frequent for orders. You have a driver picking up...

GetHuman-goindam's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-goindam's own words
we are a restaurant that your drivers frequent for orders. You have a driver picking up an order at **** from the wendys at *** south atlantic blvd in alhambra ca. he was very unprofessional. The driver ordered and ate his own food before driving to deliver the food from our location, which will cause it to seem as if we did not give fresh food. This is unacceptable. Furthermore, he parked in a non parking area, creating a safety hazard for our other customers as he ate his food. I asked him to please park in a designated area and he said ok, then proceeded to ignore the request. after another ** minutes he departed. The last * digits of the card he used for this order were ****. Please correct this behavior in your drivers, as We (all the restaurants your company delivers from) rely your drivers to be professional and deliver the food to the customers in the same manner it was given to them. Hot, Fresh, and delicious. Not delivered after an extended period of sitting in a bag.
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Postmates.com

Customer service issue
Reported by GetHuman-goindam
Jun 5th, 2018 - a yr ago
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Timeline
GetHuman-goindam started working on this issue
Jun 5th, 2018 7:37am