Good Morning, first and foremost my name is Valerie Zapata, I will do my best to break...
GetHuman-valzapa's customer service issue with Postmates.com from July 2018
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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-valzapa will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-valzapa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-valzapa's own words
Good Morning, first and foremost my name is Valerie Zapata, I will do my best to break this email down for whomever this may concern so there are no misunderstandings and I can receive the help I need. I am contacting you for my mother who is currently employed through your company Postmates. The reason I am contacting you for my mother is because she does not speak English fluently... my mother is Maria Aidili. My mother has been working for you guys for the past couple of months now and has yet to receive any compensation for her work. Her friend who is also employed through you guys Furkan, gave her a code so she can start working for your company. Moreover, we believe the account he had set up for her has been compromised and may or may not have been receiving her compensation. If there is anyway we can go through a thorough investigation and find out why my mother has not been receiveing any income through you guys, I am asking for your help. As it is already hard enough to contact you guys, I’m hoping this is efficient enough. I look forward to hearing back from you. Thank you for your time.
GetHuman-valzapa did not yet indicate what Postmates.com should do to make this right.
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