HE MY NAME IS SHEILA HOOD, I ORDERED LUNCH FROM RAMONA'S BY WAY OF POSTMATE, I ORDERED...

GetHuman-shehood's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-shehood's own words
HE MY NAME IS SHEILA HOOD, I ORDERED LUNCH FROM RAMONA'S BY WAY OF POSTMATE, I ORDERED * BURRITOS, * TACOS. THIS WAS AT THE **** S. SAN PEDRO ST. LA CA *****, I RECEIVED A CALL FROM YOUR DRIVER, INFORMING ME THAT THER RESTAURANT IS NO LONGER RAMONA'S AND THE MENU AND PRICES IS NOT THE SAME. SO OF COURSE I CANCELED MY ORDER BECAUSE I HAD NO IDEA OF WHAT THEIR FOOD IS LIKE SINCE IT IS NOT RAMONA'S AS YOUR SITE SHOWS. DON'T CHARGE ME ONE PENNY, BECAUSE YOU SHOULD HAVE REMOVED THAT FROM YOUR SELECTIONS ON YOUR WEBSITE. I CHECKED MY ACCOUNT AT THE BANK. YOU NEED TO REMOVE THE TEMP AUTH HOLD OF $**.** THAT YOU PUT ON MY BANK ACCOUNT. AND DON'T CHARGE ME $**.** FOR CANCELLATION FEE DUE TO YOUR ERROR. PLEASE CONTACT ME AT ME NUMBER TO DISCUSSED THIS ISSUSE, I AM VERY UPSET RIGHT NOW, AND I STILL HAVE NO LUNCH. MY NUMBER IS ***-***-****

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Postmates.com

Customer service issue
Reported by GetHuman-shehood
May 15th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 411 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-shehood started working on this issue
May 15th, 2018 9:38pm
GetHuman-shehood confirmed the issue is fixed. Hooray!
May 16th, 2018 11:59pm

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