Hi I am wondering if you can help me I play Pokemon go every day. *I put minimum £** on...

GetHuman-zackperk's Hacked Account issue with Pokemon GO from March 2020

Help with my Pokemon GO issue
First: share to improve GetHuman-zackperk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zackperk may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-zackperk's own words
Hi I am wondering if you can help me I play Pokemon go every day. *I put minimum £** on my account every two weeks for raid passes. *I’ve never cheated at Pokemon go I have always played fairly and by the rules. *I received a ** day ban a months ago I did complain to Niantic explaining my account had been hacked a few weeks before as I noticed two Pokemon that had been caught that I didn’t catch and I did transfer them. *Today I’ve logged on and noticed someone has been on my account and caught a absol which I didn’t catch yesterday or today. *I think my account has been hacked again but there’s a lot of account beeping hacked by spoofers and I would like some help to protect my account from anyone please can you help me

GetHuman-zackperk did not yet indicate what Pokemon GO should do to make this right.

How GetHuman-zackperk fixed the problem

We are waiting for GetHuman-zackperk to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pokemon GO customer problems.
How do I recover my Pokemon Go account?How do I contact Pokemon Go about a problem with my game?
Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pokemon GO

Hacked Account issue
Reported by GetHuman-zackperk
Mar 9th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 871 others
0 customers following this

Timeline

GetHuman-zackperk started working on this issue
Mar 9th, 2020 7:15am