I have problems to sign in my Pok*mon GO account: I receive a message telling me to act...

GetHuman-carminam's customer service issue with Pokemon GO from October 2018

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The issue in GetHuman-carminam's own words
I have problems to sign in my Pok*mon GO account: I receive a message telling me to activate my account.*I have always signed in Pok*mon GO by using the option through the Pok*mon Trainers Club. However, I have in fact two different usernames: one for the Trainers Club and another one for Pok*mon GO.*When I have tried to recover my Password in the Pok*mon GO game, I get re-directed through a link to the Pok*mon Trainers Club website, and so it seems that I can only reset the password of my Trainer’s User, but not of my Pok*mon GO User.*However, I have checked that my Pok*mon GO account still exists, since a Friend can see me in his game.*Find following my data:*- Pok*mon GO Username: carmiqter*- Pok*mon GO screen name: MiqPaq***- Experience: ***.*** approx.*- Level: ***- Created * years ago approx.*- Pok*mon Trainer’s Club Username: MickeyFort*Can you please help me to recover my account of Pok*mon GO?

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Pokemon GO

Customer service issue
Reported by GetHuman-carminam
Oct 18th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1254 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman-carminam started working on this issue
Oct 18th, 2018 8:52pm
GetHuman-carminam indicated the issue is not fixed yet.
Oct 18th, 2018 8:54pm
GetHuman-carminam indicated the issue is not fixed yet.
Oct 19th, 2018 10:20pm
GetHuman-carminam indicated the issue is not fixed yet.
Oct 19th, 2018 10:21pm