I have problems to sign in my Pok*mon GO account: I receive a message telling me to act...
GetHuman-carminam's customer service issue with Pokemon GO from October 2018
Help with my Pokemon GO issue
The issue in GetHuman-carminam's own words
I have problems to sign in my Pok*mon GO account: I receive a message telling me to activate my account.*I have always signed in Pok*mon GO by using the option through the Pok*mon Trainers Club. However, I have in fact two different usernames: one for the Trainers Club and another one for Pok*mon GO.*When I have tried to recover my Password in the Pok*mon GO game, I get re-directed through a link to the Pok*mon Trainers Club website, and so it seems that I can only reset the password of my Trainer’s User, but not of my Pok*mon GO User.*However, I have checked that my Pok*mon GO account still exists, since a Friend can see me in his game.*Find following my data:*- Pok*mon GO Username: carmiqter*- Pok*mon GO screen name: MiqPaq***- Experience: ***.*** approx.*- Level: ***- Created * years ago approx.*- Pok*mon Trainer’s Club Username: MickeyFort*Can you please help me to recover my account of Pok*mon GO?
GetHuman-carminam did not yet indicate what Pokemon GO should do to make this right.
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