I’m Eagan’s mom. I’ve never played Pok*mon go before, but his app is on my phone & him...

GetHuman-tlaser's customer service issue with Pokemon GO from August 2018

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The issue in GetHuman-tlaser's own words
I’m Eagan’s mom. I’ve never played Pok*mon go before, but his app is on my phone & him because the battery dies. While traveling, I opened the app to check it out because I was bored. Somehow, me opening the app while in AZ blocked him from playing today. He’s been waiting for today for weeks & is with a huge group of friends chasing Pok*mon. Can you please unblock him. I feel like the worst mom ever. Please call me if you want to verify. **-***-***-****
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Pokemon GO

Customer service issue
Reported by GetHuman-tlaser
Aug 12th, 2018 - 7 mons ago
I have an issue with Pokemon GO too
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Seen by 3 customers so far
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Game Name
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Game Version Type
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Timeline
GetHuman-tlaser started working on this issue
Aug 12th, 2018 6:30pm
GetHuman-tlaser confirmed the issue is fixed. Hooray!
Aug 14th, 2018 4:00am