****o, my name is "Aiderskater", and I am level **. The friends update recently came ou...

GetHuman-agal's customer service issue with Pokemon GO from June 2018

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Help with my Pokemon GO issue
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Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman-agal's own words:
****o, my name is "Aiderskater", and I am level **. The friends update recently came out, and for some reason, I can't access it. I should be able to go to my Trainer Profile and access my friends list, but the entire section is not there. There is no "me" or "friends" button at the top. I have the friends related medals, but nothing related to the friends update in my settings. It is not just my device, because I have tried it on multiple devices, to no prevail. I would like you to fix the problem by fixing whatever problem is causing me to not be able to access the friends list. Thank you so much!
I trust that Pokemon GO will make this right and come up with a resolution that is fair.
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Pokemon GO

Customer service issue
Reported by GetHuman-agal
Jun 24th, 2018 - 2 mons ago
I have an issue with Pokemon GO too
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Seen by 2 customers so far
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GetHuman-agal started working on this issue
Jun 24th 7:42pm