I didn't get the promised move set. - evolve my pokemon during the event while connect...
GetHuman-lacottle's customer service issue with Pokemon GO from April 2018
Help with my Pokemon GO issue
The issue in GetHuman-lacottle's own words
evolve my pokemon during the event while connected to wifi ... I didn't get the promised move set.
the gps couldn't locate me, so it may have thought I was evolving outside of the event period since the event periods were different for different continents.
giving me the promised move set because I provided photographic documentation with timestamps of where I was during the event and when I evolved. I was on a plane, I purchased wifi, I asked in Discord group if event had begun, told yes, I evolved, and asked discord group for email address about problems because I didn't get the moveset. I also provided boarding pass with where I was going to and from when wifi couldn't connect, and a picture from the back of the seat with the plane information of our location.
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