I didn't get the promised move set. - evolve my pokemon during the event while connect...

GetHuman-lacottle's customer service issue with Pokemon GO from April 2018

Help with my Pokemon GO issue
evolve my pokemon during the event while connected to wifi ... I didn't get the promised move set.
the gps couldn't locate me, so it may have thought I was evolving outside of the event period since the event periods were different for different continents.
giving me the promised move set because I provided photographic do***entation with timestamps of where I was during the event and when I evolved. I was on a plane, I purchased wifi, I asked in Discord group if event had begun, told yes, I evolved, and asked discord group for email address about problems because I didn't get the moveset. I also provided boarding p*** with where I was going to and from when wifi couldn't connect, and a picture from the back of the seat with the plane information of our location.
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Pokemon GO

iPhone ** on an AA plane and their inflight wifi during the community day event.
Customer service issue
Reported by GetHuman-lacottle
Apr 18th, 2018 - 3 mons ago
I have an issue with Pokemon GO too
Not resolved
Seen by 6 customers so far
Similar issue to 400 others
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Timeline
GetHuman-lacottle started working on this issue
Apr 18th 2:41pm
GetHuman-lacottle indicated the issue is not fixed yet.
Apr 18th 7:50pm
GetHuman-lacottle indicated the issue is not fixed yet.
Apr 19th 4:38pm