Your compatibility scan shows my resolution is ****x***. It says this is not compatible...

GetHuman-zepherba's tech support issue with Pogo - EA Games from March 2019

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The issue in GetHuman-zepherba's own words
Your compatibility scan shows my resolution is ****x***. It says this is not compatible. I can not get into Trizzle - says "Error - Font will not load!" Daily Suduko will not load-get to the play screen and nothing happens. I understand your problems with all the technology upgrades, however your new HD games freeze, are slow, and are not nearly as good as the originals. I don't like the fact that you have to dump over a couple dozen games - many of which I enjoyed! Please let me know how to fix my problems - your pogo help did not help. I am NOT happy with.the difficulty it takes to contact you folks! ! and how many other hundreds of*thousands of playing players my have some difficulties! Are we not important enough to have an EASY access to the 'bigwigs'? I find this shameful and irresponsible to your paying customers!*I will be anxiously awaiting your reply. I am not afraid to go to the Attorney General or the BBB.
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Pogo - EA Games

tech support issue
Reported by GetHuman-zepherba
Mar 28th, 2019 - 24d ago
I have an issue with Pogo - EA Games too
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Seen by 3 customers so far
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GetHuman-zepherba started working on this issue
Mar 28th 7:46pm