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I have just bought battlefield V, and wanted to change the name on my profile, since it...

GetHuman-nazgyll's customer service issue with Pogo - EA Games from December 2018

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Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nazgyll will need to dig through the advice provided by Pogo - EA Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nazgyll can let us know if they help or not.

How Do I Edit My Credit Card Information on File with Pogo?How Can I Delete My Pogo Account?How Do I Get Pogo to Refund a Charge?How do I recover my password and screen name on Pogo?

If you don't see a guide here that matches the problem you are having, please see if Pogo - EA Games has better answers for you: Pogo - EA Games Help Center

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The issue in GetHuman-nazgyll's own words

I have just bought battlefield V, and wanted to change the name on my profile, since it is just a string of numbers and letters, however when I try to do that, I get asked a security question, which is on Russian, which I, of course, do not know as I do not know Russian (it is possible that the account was hacked? I haven't accessed it in ages (probably about * years or so)).*I would like to know how to disable this security question, and how to change my name*id on Origin, it seems that EA does not have an e-mail contact, and I am from Serbia, so calling them would cost me a fortune, can you please help me remove the security question and change my Origin name?*My e-mail is the e-mail I log in with on Origin.**I have noticed that you need the account name and ID as well, here it is:**Name: Axs****Sxa*** Axs****Sxa*****Account ID: Axs****Sxa***

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i need help getting into pogo game since you went to ea I cannot log onto Pogo or EA games now. I have not successfully logged onto Pogo...I tried to sign in to pogo as I have since **** and it changed to EA games it pro...cannot log in to pogo since receiving EA games notice Since the merge between EA Games and POGO their is a mess. According to the "HE...since pogo changed to Ea I cannot sign into my account I cannot sign into my pogo account since they changed to ea Ever since pogo went to EA Games I’ve had trouble logging on. When I type my user...I cannot sign into pogo or EA since you changed to EA. it has been over a week...I have not been able to get on to pogo games since you switched to EA games for...

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Pogo - EA Games

Customer service issue

Reported by GetHuman-nazgyll

Dec 28th, 2018 - 4 years ago

I have an issue with Pogo - EA Games too

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Seen by 12 customers so far

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GetHuman-nazgyll started working on this issue

Dec 28th, 2018 10:26am

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