When I try to get onto my Pogo games. They refer me to the sign in*sign up area which I...

GetHuman-xofirest's customer service issue with Pogo - EA Games from November 2018

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Help with my Pogo - EA Games issue
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Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xofirest will need to dig through the advice provided by Pogo - EA Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-xofirest can let us know if they help or not.
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The issue in GetHuman-xofirest's own words
When I try to get onto my Pogo games. They refer me to the sign in*sign up area which I have already done and have been playing my games until today *********. Now they say to put in my account number and password. I do that and they say not right or times out. I try several other sets from before and get the same results. WHAT IN THE WORLD are they doing. They even let me get on and under a long ago used character name and as a free person, which I am a club member now, and under a new name and password, they even sent me a confirmation of the new password when I was able to get to the games. This is so screwed up. I have gems, and over **,***,*** nunder my new namenand a cute mini girl I just love. So Pogo fix up or pay up for my loss of a mini, time (hours and months) to get where I AM NOW!!!

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Pogo - EA Games

Customer service issue
Reported by GetHuman-xofirest
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2117 others
0 customers following this

Timeline

GetHuman-xofirest started working on this issue
Nov 9th, 2018 1:42am

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