Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

I made a Pogo account for my grandmother a few years back. I am sure I either used the...

GetHuman1347616's customer service issue with Pogo - EA Games from October 2018

12 views | 1110 similar | 0 following

Help with my Pogo - EA Games issue

First: share to improve GetHuman1347616's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman1347616's next move: find and follow the right step-by-step guide.

Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1347616 will need to dig through the advice provided by Pogo - EA Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1347616 can let us know if they help or not.

How Do I Edit My Credit Card Information on File with Pogo?How Can I Delete My Pogo Account?How Do I Get Pogo to Refund a Charge?How do I recover my password and screen name on Pogo?

If you don't see a guide here that matches the problem you are having, please see if Pogo - EA Games has better answers for you: Pogo - EA Games Help Center

If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.

Before contacting them, items GetHuman1347616 may need:

Account holder name, Account number (if applicable), Email address on the account, and Billing address

The issue in GetHuman1347616's own words

I made a Pogo account for my grandmother a few years back. I am sure I either used the email: *****@***.com or *****@***.com. Either way her screen name in Pogo was rosedaft* and she had been playing on this account for years and she had a subscription. When you decided to switch to EA it booted her out and as we have tried to recover it we were able to log in under the *****@***.com email with the rosedaft* screen name and she has lost all her tokens and her subscription, which leads me to believe we cannot log in to the proper account because of not knowing which email was used. if you cannot help us recover the account we will be contacting her bank and will cancel subscription if she cannot play on the right account. Please let us know what steps to take.

GetHuman1347616 did not yet indicate what Pogo - EA Games should do to make this right.

I have an issue with Pogo - EA Games too

How GetHuman1347616 fixed the problem

We are waiting for GetHuman1347616 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

i can't play pogo games, which I pay for. why does pogo want me to sign in for ea...I joined ea Pogo and paid $**.**. I have been trying to get the game Pogo Bridge...ea didn't trafner my pogo account I have not been able to access my Pogo account since Pogo upgraded all accounts t...I can not get on pogo after updating EA.I lost my pogo dice game. Googled pogo. They wanted **I am having a issue with sign in to my pogo account they switched over to ea gam...cannot get on pogo and I have used it for years can't load pogo games ,and i am a member

Do you have a customer issue as well?

We can help you get Pogo - EA Games's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert

Having Pogo - EA Games issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Follow this issue

See how GetHuman1347616 fixes it.

Your emailThis email address isn't valid

Pogo - EA Games

Customer service issue

Reported by GetHuman1347616

Oct 15th, 2018 - 4 years ago

I have an issue with Pogo - EA Games too

Not resolved

Seen by 12 customers so far

Similar issue to 1110 others

0 customers following this

Follow this issue to see how it gets fixed

Timeline

GetHuman1347616 started working on this issue

Oct 15th, 2018 2:33pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies