I have been a pogo word whomp player for ** yrs. Pogo is currently transitioning to upg...
GetHuman-tinarec's customer service issue with Pogo - EA Games from September 2018
Help with my Pogo - EA Games issue
First: share to improve GetHuman-tinarec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tinarec's next move: go to the Pogo - EA Games help center.
Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tinarec will want to follow the link below to head to their help center. We will check on GetHuman-tinarec later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tinarec may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-tinarec's own words
I have been a pogo word whomp player for ** yrs. Pogo is currently transitioning to upgrade to EA accounts. Their instructions were until I am notified of my upgrade, I can continue to access word whomp using my screen name and old password. Accordingly, since I have not been notified of upgrade yet, I am still using my screen name and old password but I have not been able to access the game. I fee in my screen name and password and the word whomp screen comes up with my name & last score but a green screen comes up with * carrots going around in a circle, the bottom of which says "LOADING" and no access to the game. I am a senior and play this game every day as it relaxes me. PLEASE HELP ME TO ACCESS THE GAME OF WORD WHOMP.
GetHuman-tinarec did not yet indicate what Pogo - EA Games should do to make this right.
I have an issue with Pogo - EA Games too
How GetHuman-tinarec fixed the problem
We are waiting for GetHuman-tinarec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.