a employee is erasing my winnings. stopping me from playing games for badges. I was pla...

GetHuman613490's customer service issue with Pogo - EA Games from April 2018

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Help with my Pogo - EA Games issue
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Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman613490 will need to dig through the advice provided by Pogo - EA Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman613490 can let us know if they help or not.
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The issue in GetHuman613490's own words
I was trying to do something, and ran into a problem.
a employee is erasing my winnings. stopping me from playing games for badges. I was playing jet set and won * stars. then she started erasing the win from the left side over to the right side, where it showed I won the game completely. I need your email address so I can send you pictures of her stopping me from winning World Class Solitaire. She took my * of hearts and my * of clubs to be from put them up at the top on the * of Heart & on the * of Clubs. that ended me from finishing the game. I never deleted the game, so it might still be there. there is ** cards there not **. my * * cards are gone. I took a picture of the screen and you can see. I was trying to put them up top and she would put them back on my f*'s they were setiting

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Pogo - EA Games

Customer service issue
Reported by GetHuman613490
Apr 20th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 588 others
0 customers following this
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Timeline

GetHuman613490 started working on this issue
Apr 20th, 2018 1:27am
GetHuman613490 indicated the issue is not fixed yet.
Apr 20th, 2018 2:47am