I was receiving e-mails about matches and messages up until Tuesday May **, **** at my...

GetHuman-viiollo's Can't Login issue with Plentyoffish from May 2019

Help with my Plentyoffish issue
First: share to improve GetHuman-viiollo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-viiollo may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman-viiollo's own words
I was receiving e-mails about matches and messages up until Tuesday May **, **** at my e-mail address V*****@***.com for User ID Viiollo***. I tried to get into the app on Friday to look at them and it had logged me out and would not let me sign in, telling me the information was incorrect. I tried resetting my password but did not receive the link. It is not in junk or spam and have requested the link several times since Friday night. I e-mailed Customer service a few min ago and got a response that my e-mail is not associated with an account. But if that is the case, why was I receiving e-mails through Tuesday? I have not changed my e-mail or deleted the account. I went to check if my user name was available and it let me register a new account with my user name and e-mail. Was my account deleted? If so, why? I never received any sort of notice that it would be deleted, I had been using my account without any issues until Tuesday.

GetHuman-viiollo did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-viiollo fixed the problem

We are waiting for GetHuman-viiollo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Login issue
Reported by GetHuman-viiollo
May 20th, 2019 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 50362 others
0 customers following this


GetHuman-viiollo started working on this issue
May 20th, 2019 6:57pm