I had just joined the site. Literally ** minutes. A girl said she wanted to video chat...

GetHuman2888439's Hacked Account issue with Plentyoffish from May 2019

Help with my Plentyoffish issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2888439's own words
I had just joined the site. Literally ** minutes. A girl said she wanted to video chat. I googled the video chat option. It seemed to be Valide. But I was having trouble getting it.*She offered to help, and sent me a link. ( should have been my first warning)*I opened the link and proceeded. Giving personal information. User name, password.*Next thing I know the language changed on the conversation and shortly after I was not able to access my account.*Started receiving messages from a different gender. After that I removed the pof app from phone. Changed password on my Google account. Closed and reopened my email address. Blocked my credit card. *How ever I paid for the service. And would like my account back. My user name was...vicster***. And email *****@***.com*Please help with this asap. Let me know of any other information you may need. **Thank Vic
GetHuman2888439 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Hacked Account issue
Reported by GetHuman2888439
May 8th, 2019 - 2 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 6 customers so far
Similar issue to 48995 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman2888439 started working on this issue
May 8th 7:22pm
GetHuman2888439 confirmed the issue is fixed. Hooray!
May 9th 1:32am