I cannot log in and I can't reset my password. I created my account today (two separate...

GetHuman1859531's customer service issue with Plentyoffish from December 2018

6 views | 27017 similar | 0 following
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The issue in GetHuman1859531's own words
I cannot log in and I can't reset my password. I created my account today (two separate times). The first time I created it, about an hour later, the app got all buggy, my profile info reverted to being blank, and when I tried logging in from a laptop, it said my login info was invalid. I requested a forgotten password reset but an email never came (not to my spam either). I made a new profile (just to try I used the exact same username) and it worked. I now made two accounts, with the same exact username, within the same day. Nothing was vulgar or offensive on my profile. I just tried logging in again and I can't get into my account again. I tried making a new account and when I typed in my username it said it wasn't already taken. What is going on??

GetHuman1859531 did not yet indicate what Plentyoffish should do to make this right.

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Plentyoffish

Customer service issue
Reported by GetHuman1859531
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 27017 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman1859531 started working on this issue
Dec 29th, 2018 11:46pm

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