I input my account credentials (email and password) and it said it was an invalid passw...

GetHuman1836704's customer service issue with Plentyoffish from December 2018

3 views | 26475 similar | 0 following
Help with my Plentyoffish issue
First: share to improve GetHuman1836704's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1836704's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1836704 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1836704 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1836704 may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman1836704's own words
I input my account credentials (email and password) and it said it was an invalid password. I then tapped the link to reset password (and tried this several times) and input the same email address that I used when I registered correctly but I never received an email to reset my password. I then tried my junk mail folder which had loads of emails from POF in it but were not an email to reset my password. I later read on the POF website that I needed to ensure that the ‘donotreply’ email address was added to my email account’s address book which I then did. I then finally tried tapping the password reset link one more time after having done all of this and still have not received the password reset email from POF. Please could you send me the password reset email so that I can reset my account password?

GetHuman1836704 did not yet indicate what Plentyoffish should do to make this right.

How GetHuman1836704 fixed the problem

We are waiting for GetHuman1836704 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1836704 fixes it.
This email address isn't valid

Plentyoffish

Customer service issue
Reported by GetHuman1836704
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 26475 others
0 customers following this

Timeline

GetHuman1836704 started working on this issue
Dec 27th, 2018 12:31am