I joined for one month and your company has billed my account for two extra months now...

GetHuman-halibuto's customer service issue with Plentyoffish from December 2018

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The issue in GetHuman-halibuto's own words
I joined for one month and your company has billed my account for two extra months now I am unable to reach anyone about this I want a refund for the two months that I did not agree to.$**.** the plan I agreed to was a one month membership for $**.**.I want to be refunded in the amount of$**.** My email address is *****@***.com I sent information about this last month November when I saw your company had automatically charged my account and ask them for a refund.I was never contacted or was my account credited.I will persue this as I believe it to be FRAUDULENT practice.I had to cancel my credit card Your company has caused me distress and hardship.I will be looking for your response in a timely manner.Michael H.Howard
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Plentyoffish

Customer service issue
Reported by GetHuman-halibuto
Dec 9th, 2018 - 5 mons ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
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Timeline
GetHuman-halibuto started working on this issue
Dec 9th, 2018 12:03am