Hi there:**I had an account with POF and upgraded probably half a year ago with payment...

GetHuman-tigechao's customer service issue with Plentyoffish from October 2018

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The issue in GetHuman-tigechao's own words
Hi there:**I had an account with POF and upgraded probably half a year ago with payment through my credit card. However, after I changed my phone somehow I couldn't log into my account and I lost my password. I have tried many many times to retrieve or reset password without success, I have received no reset email from POF for many attempts. I wanted to delete my account but can't do it since I am not able to log in. Now I noticed that I have been charged for the new membership which I definitely don't want it and would have canceled it if I am able to log in. I try to contact POF but seems there is no way to contact POF through email or telephone. So I am hoping that you can be any help and get refund and cancellation for me. **Thanks very much. **Charlestiger *(my pof account name)

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Customer service issue
Reported by GetHuman-tigechao
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 18058 others
0 customers following this
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GetHuman-tigechao started working on this issue
Oct 15th, 2018 9:39pm

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