A man named Henry, phone ****-*** ****, text* **********, has hacked into my profile, r...

GetHuman-hibill's customer service issue with Plentyoffish from July 2018

Help with my Plentyoffish issue
The issue in GetHuman-hibill's own words
Prevent someone as passing themselves off as me. He is doing things with women that a gentleman would never do. ... A man named Henry, phone ****-*** ****, text* **********, has hacked into my profile, removed my photos and message, and replaced them with his. He has initiated contacts with at least * women, using the same message to entice a relationship. I have sent messages to all * warning them of this person. Now, all I ask is that you remove him from POF and restore my profile. Also, I want my extended membership to terminate in October.
Totally prohibit this person from ever using POF, and charge him with wire fraud and theft.
Did not expect that someone could or would hack into any account.
My responsibility was to notify you, and have his actions stopped. I have done that, and trust you will have him charged.
How GetHuman-hibill fixed the problem
What kind of company are you? This was your problem to resolve. I did nothing, but the hacking had stopped, as far as I know. So now you tell me, what did you do to stop the hacking of my account? Now that we have straightened that out, how about placing my account in hiding mode. Lord knows how many times I have tried, to no avail. You people frustrate me. *
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Plentyoffish

not applicable
Customer service issue
Reported by GetHuman-hibill
Jul 19th, 2018 - 5 years ago
Fixed
GetHuman-hibill shared how to fix
Seen by 16 customers so far
Similar issue to 4729 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-hibill started working on this issue
Jul 19th, 2018 4:38pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 19th, 2018 7:55pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 19th, 2018 8:48pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 19th, 2018 9:05pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 20th, 2018 7:01pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 20th, 2018 7:17pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 21st, 2018 1:01am
GetHuman-hibill indicated the issue is not fixed yet.
Jul 22nd, 2018 3:56am
GetHuman-hibill indicated the issue is not fixed yet.
Jul 22nd, 2018 7:08pm
GetHuman-hibill confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 7:14pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 22nd, 2018 10:34pm
GetHuman-hibill indicated the issue is not fixed yet.
Jul 22nd, 2018 11:22pm

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