last Wednesday the **rd while at work I received an email saying my sign in id was chan...

GetHuman5314187's Recover Account issue with Playstation from September 2020

Help with my Playstation issue
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Before contacting them, items GetHuman5314187 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5314187's own words
last Wednesday the **rd while at work I received an email saying my sign in id was changed. once I got home and checked on it I was no longer able to sign in to my account. my psn was chikistack*** and if you look it up I've had that psn for about ** years. as of this Wednesday the person who I believe hacked my account switched it to noxspaml* and also changed my email. I have my debit card linked to my account I have transactions I have the email I created the account with. with out being able to speak to a person the chats have not been helpful, haven't even tried to investigate. I have a lot of my games digitally and now they have taken that from me. i just purchased the *** dollar nba*k so that it can transfer to the ps* when I jump over but now my account has been taken. please check it out. email I created the account with *****@***.com then I switched it to *****@***.com

GetHuman5314187 did not yet indicate what Playstation should do to make this right.

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Playstation

ps*
Recover Account issue
Reported by GetHuman5314187
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 38277 others
0 customers following this

Timeline

GetHuman5314187 started working on this issue
Sep 29th, 2020 9:03pm

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