Two days ago I received an email saying that I purchased a *-month subscription of PS P...

GetHuman4084096's Refund a Charge issue with Playstation from December 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4084096's own words
Two days ago I received an email saying that I purchased a *-month subscription of PS Plus, but I never actually bought it. I'm just trying to see if there is a way to get a refund for that because, well, I'm not the one who bought it and I don't want it. I'm already in the process of changing my password and activating the two-step verification thing because the only way this could have happened is if I was hacked. I wish I would've seen this as soon as it happened. Hopefully someone can help me with this

GetHuman4084096 did not yet indicate what Playstation should do to make this right.

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Playstation

Refund a Charge issue
Reported by GetHuman4084096
Dec 12th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 46191 others
0 customers following this

Timeline

GetHuman4084096 started working on this issue
Dec 12th, 2019 3:14pm