I had "Witcher *" game. My friend gifted me another "Witcher *", so I sold the first on...
GetHuman-yanison's customer service issue with Playstation from November 2019
Help with my Playstation issue
First: share to improve GetHuman-yanison's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-yanison may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-yanison's own words
I had "Witcher *" game. My friend gifted me another "Witcher *", so I sold the first one, and thought that i can play my old "Witcher", with new disc (It's not). I installed the new one(did not deleted the old one). I bought DLC, downloaded RU language pack and some other stuff for the game. When one of the add-on (like quest for the game) downloaded, I tried to open the game true the notification section by clicking on that add-on. Got an error "Please insert the disk", but disc was inside my ps* pro. So I deleted the old "Witcher" game and tried the same action one more time, and instead to open the "Witcher *: Wild hunt" game, ps* started the "Gwent" (Witcher card game, not "Witcher *: Wild hunt") game. Now I run the game normaly, but it doesn't have any of DLCs, RU language pack and other stuff that I downloaded. Please help me to resolve that problem and thank you.
GetHuman-yanison did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-yanison fixed the problem
We are waiting for GetHuman-yanison to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.