I have old ps account for my ps* which is the original one i had psn account for but at...

GetHuman-brogentu's Account Access issue with Playstation from October 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-brogentu's own words
I have old ps account for my ps* which is the original one i had psn account for but at the i didn't use it for online much and it only recently that i want to use it for online purposes the issuse is i cant connect because i cant remember my password and sign in id these were all connected to a gmail account which i no longer have acess to i can use other account but not the original one i have try to change the email but it does not work it every time i try to log in to the network i am asked to provide the sign in id and password which i cant remember qnd there no way for me to chage network settings for that old user with the new accounts that i had to create i tried looking at previous account but it like it doesn't exist which is strange because for online purposes when i first got the ps* if there was some way to change my network settings that would great as it my primary account

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Playstation

Account Access issue
Reported by GetHuman-brogentu
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 78796 others
0 customers following this

Timeline

GetHuman-brogentu started working on this issue
Oct 16th, 2019 1:42am
GetHuman-brogentu indicated the issue is not fixed yet.
Oct 16th, 2019 1:02pm

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