My * yr old Autistic son uses play station * to play fortnite. The account was set up l...

GetHuman-damummak's Banned Account issue with Playstation from August 2019

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The issue in GetHuman-damummak's own words
My * yr old Autistic son uses play station * to play fortnite. The account was set up long ago by another son using their dads email*(. *****@***.com )*Early morning ****. Account signed out .... grrr so old not know password*So my son rings up to enquire how we fix as no one used that email in years .. we were told that account banned for month because **** was sent and people complained *But no more info would be told . I am furious . My son said someone sent him naughty photo .. he said he banned Person.. *now He is autistic he not understand or deal with stuff. He thinks he is in trouble and account banned and can't sign onto Netflix so he is a mess.. he vomited every time we talked for two days . He needs that game and Netflix ..*I want him unbanned. I want to see who sent him the photo *I want to see if he banned person*I want to see if my son sent it to anyone by accident or did send. I demand to know*I want to know why and how he got bannned and what happened to ban??*I am unwell and can't deal with this .. I want it unbanned*I want to know how we get back on account and Netflix since not know password or use that account*Jodie taylor ( husband acc Michael taylor *Current address * punnul st fletcher

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Playstation

Banned Account issue
Reported by GetHuman-damummak
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 60861 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-damummak started working on this issue
Aug 9th, 2019 7:09am