Before contacting them, items GetHuman-louijoeb may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-louijoeb's own words
If received email saying epic games end of agreement I have a a ref number as my son accesed my GTA account and spent lots of money wich I didn't authorise he is autistic adhd and has lots of problems now I received an email stating my account ending I have spent thousands on these games over the years I do not want all my stuff gone because my son who is disabled has spent money he has no understanding of reference Quote num - ******-****** I need this resolved this was my account my ex partner set up who I had domestic violence with so I don't no how he set it it up but it's my stuff except if i allow my son on the Netflix an you tube an to play kids games I would like my account what I paid for an all my levels back to how they was I have not spent thousands for u to cancel everything because my autistic son has accidntley done this maybe it should not be so easy to make payments please get back to me asap
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