My PlayStation * last night froze while playing a game with friends. I was about to get...

GetHuman2222102's customer service issue with Playstation from February 2019

4 views
 | 
31388 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman2222102's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2222102's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2222102 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2222102's own words
My PlayStation * last night froze while playing a game with friends. I was about to get of anyways so wasn’t a big deal. I unplugged my ps* and went to bed. I woke up this morning plugged it back in. It says checking system storage will reset when done. No big deal I thought. Then it said cannot start ps* connect a DualShock and click ps button. I tried that. Controller just flashed white once maybe twice. I tried going into safe mode and trying same thing with controller. I tried resetting controller. I’ve tried different ports for power cable to ps* and controller. While the controller is connected it charges but won’t connect to ps*. Ive tried resetting ps* and all but it won’t work. When I don’t hold it down for ** seconds it does like a triple beep and won’t work. I have no idea any help would be great
GetHuman2222102 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman2222102 fixed the problem
We are waiting for GetHuman2222102 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2222102 fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman2222102
Feb 16th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
Similar issue to 31388 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2222102 started working on this issue
Feb 16th 4:12pm