My PlayStation * last night froze while playing a game with friends. I was about to get...

GetHuman2222102's customer service issue with Playstation from February 2019

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The issue in GetHuman2222102's own words
My PlayStation * last night froze while playing a game with friends. I was about to get of anyways so wasn’t a big deal. I unplugged my ps* and went to bed. I woke up this morning plugged it back in. It says checking system storage will reset when done. No big deal I thought. Then it said cannot start ps* connect a DualShock and click ps button. I tried that. Controller just flashed white once maybe twice. I tried going into safe mode and trying same thing with controller. I tried resetting controller. I’ve tried different ports for power cable to ps* and controller. While the controller is connected it charges but won’t connect to ps*. Ive tried resetting ps* and all but it won’t work. When I don’t hold it down for ** seconds it does like a triple beep and won’t work. I have no idea any help would be great
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I have an issue with Playstation too
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Customer service issue
Reported by GetHuman2222102
Feb 16th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
Similar issue to 31388 others
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GetHuman2222102 started working on this issue
Feb 16th 4:12pm