We recently unplugged our PlayStation and hooked it to another tv it’s usually on. Now...

GetHuman2168168's customer service issue with Playstation from February 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2168168's own words
We recently unplugged our PlayStation and hooked it to another tv it’s usually on. Now we get a message when turning the PlayStation on “connect the DualShock * using the usb cable, then press the ps button” so we hook the remote into the usb and do as told and it flashed a blue light. So we replaced the usb and the remotes. We’re on * remotes now that keep flashing blue as we press the ps button. Assuming the remotes are syncing, we can’t sync them through this screen to go through the setting to sync them.

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Customer service issue
Reported by GetHuman2168168
Feb 9th, 2019 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 30164 others
0 customers following this


GetHuman2168168 started working on this issue
Feb 9th, 2019 6:04am