I am currently a University student and was subscribed to your streaming service Ps Now...

GetHuman1380999's customer service issue with Playstation from October 2018

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The issue in GetHuman1380999's own words
I am currently a University student and was subscribed to your streaming service Ps Now over the summer. It was a great service but I rarely have time to play games anymore as college has started back up again. I’m pretty much broke as I’ve paid for tuition and food for myself and many other things. Essential what’s happened is I turned my auto renewal off for this service on my ps* but it continued to charge my card for another * month subscription regadrlsss of me changing the auto renewal settings. The same situation happened in September and I didn’t log on one time and was completely unaware my card was charged as that is when I turned off auto renewal. I can not afford to lose **$ for a service I was unfairly charged for and never used. I need that money to feed myself not play video games. Would it be possible for me to be refunded? Please help me figure this out I’m extremely upset about this. Thank you for your time.
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Customer service issue
Reported by GetHuman1380999
Oct 20th, 2018 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
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GetHuman1380999 started working on this issue
Oct 20th, 2018 2:05pm