My son was contacted via chat this morning and from what I am told the conversation too...
GetHuman-jbpoulos's customer service issue with Playstation from October 2018
7 views | 7938 similar | 0 following
Help with my Playstation issue
How did GetHuman-jbpoulos do it?
Waiting to hear how GetHuman-jbpoulos fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-jbpoulos's own words
My son was contacted via chat this morning and from what I am told the conversation took an x rated turn that was very disturbing. I would like to see if there is any further information that can be retrieved. He removed himself from the chat group and told my wife and I about the interaction. I am trying to see if the person can be reported. He stated that the person asked his age and location. Her name was Amanda and she was ** and lived in California. The conversation then went x rated. It then involved in what general terms that my son is comfortable enough to tell me that it involved anal and *******. I have since changed the privacy settings on his account to friends only. I need to know what happened and would like a transcript of the conversation. His username is DiamondWielder**. My son is under ** and this is not acceptable. I would like to be informed of actions taken against the user that interacted with my son.
GetHuman-jbpoulos did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-jbpoulos fixed the problem
We are waiting for GetHuman-jbpoulos to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.