I was playing Rocket League *v* and as soon as I joined a game I got a private message...

GetHuman1337736's customer service issue with Playstation from October 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1337736's own words
I was playing Rocket League *v* and as soon as I joined a game I got a private message from someone. That person being the person I was playing. I didn't open it or anything, thought it was odd but ok. Well we start playing and then he writes in the in-game chat, "I'm going to hack you". Didn't think much of it since that empty threat has been around forever. Well he keeps writing saying that I'm about to lose my profile and what not. Once again didn't think much of it and kept playing since I thought its just trash talk. Well out of nowhere the game freezes and I have no control of anything. The screen is cutting in and out. I can't do anything at all. The game is still going but I can't control anything. He's driving around just fine. I end up turning the system off and when I log back in it wont let me sign into my profile. The second I try to it just freezes and ends up giving a error code CE-*****-*. Keep in mind I haven't given any personal info at anytime. How do I this ? Furthermore how is this even possible? I can't even log into my psn through the app on my phone. I have a debit card linked to my profile. I'm worried my private information is at risk. I need help ASAP please.
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Playstation

Customer service issue
Reported by GetHuman1337736
Oct 13th, 2018 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1337736 started working on this issue
Oct 13th 12:50pm