I haven't been able to play online, on my NBA *K** game on my ps* since i had got it fa...

GetHuman-ajsunnys's customer service issue with Playstation from October 2018

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The issue in GetHuman-ajsunnys's own words
I haven't been able to play online, on my NBA *K** game on my ps* since i had got it fairly recently. The exact and main problem is that when trying to connect online, on the game it, "will not connect to the NBA SPORTS SERVERS". Can this issue be resolved or i would like to request for compensation back for my game that i purchased and downloaded but unfortunately cannot use the online features which is the main part of having a game. To go online. If there is no way to fix it i would ask politely for an updated NBA *k game that has online features available. *k** says clearly about playing online but that turns out to be false advertisement unfortunately. And i have ***% proof. *So how can this issue be resolved?
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Playstation

Customer service issue
Reported by GetHuman-ajsunnys
Oct 12th, 2018 - 2 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-ajsunnys started working on this issue
Oct 12th 7:44pm