Somebody with the psn id th*thi*f**** stoled my account and change it and its password...

GetHuman-sadrago's customer service issue with Playstation from September 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-sadrago's own words
Somebody with the psn id th*thi*f**** stoled my account and change it and its password. He announced he was giving away a galaxy skin in fortnite battle royal. He said he wasn’t going to hack me and wanted my accounts private details and because of my loyalty I trusted him and gave him my info . Then he changed my email and its password . After that I lost my account and working hard for a day to have it back by reporting him and beginning him to give back my account . At first he said ok but then he wanted me to give him ** dollars as I reported him by that massage and after all he is ignoring me . As I saw in the twine cheeks community he is again trying to steal people’s account by saying he is giving away a galaxy skin in fortnite . I really really really want my account back. Looking forward to hear from you . Sadra golzadeh.
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Playstation

Customer service issue
Reported by GetHuman-sadrago
Sep 19th, 2018 - 6 mons ago
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Seen by 3 customers so far
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-sadrago started working on this issue
Sep 19th, 2018 9:14pm
GetHuman-sadrago shared this issue with followers on Twitter
Sep 19th, 2018 9:15pm