I cannot access my account with paid downloaded games .After an update my system will n...

GetHuman967734's customer service issue with Playstation from August 2018

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Before contacting them, items GetHuman967734 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman967734's own words
I cannot access my account with paid downloaded games .After an update my system will not login.Again i will state that i do not have access to the original E- mail for password retrieval . I hve spent time and money on these games only to be denied them for an update error .*..Please send me an update on my new and updated mail address. So I can reset my password Before you state it.*..*.I do not have a driving license or passport Original E-Mail was steve.Wood***@Ntlworld.Com Stevewood***@sky.Com online name secure** dob ** ** ** original p*W safeguard** I would have rang but your landline numbers are hard to find..*plase assist as I will have no alternative but to seek legal counsell. I can be contacted on ***********

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Playstation

Customer service issue
Reported by GetHuman967734
Aug 8th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3484 others
0 customers following this

Timeline

GetHuman967734 started working on this issue
Aug 8th, 2018 7:25pm